Packed with care
Parts ship in protective, anti-static packaging.
Tracked delivery
Tracking details are emailed when your order ships.
Worldwide shipping
We ship genuine HP parts to customers around the world.
Shipping methods and delivery times
We ship worldwide. Delivery options and estimated times depend on the destination country.
| Country | Method | Estimated delivery |
|---|---|---|
| United States | Standard shipping | 3–7 business days |
| Canada | Standard shipping | 3–7 business days |
Don't see your country? We still ship worldwide — contact us with the part number and your delivery country and we will arrange delivery for you.
Processing your order
- 1Payment confirmedYour order is confirmed once payment is approved. The parts are reserved for you at that moment.
- 2Picked and packedWe check the HP part number against your order, then pack the part securely.
- 3ShippedYou receive an email with the carrier and tracking number, also visible under My account → Orders.
Delivery estimates are counted in business days from dispatch and vary by destination. They are not guaranteed — carrier delays, customs clearance and public holidays can add time, especially for international deliveries.
Taxes and duties
Prices are shown in the currency of the country you select. Any applicable sales tax is calculated and shown at checkout. For international deliveries, local import duties or fees may be charged by the carrier or customs and are the recipient's responsibility.
Delivery problems
- Damaged package: take photos of the box and the part before installing anything, and contact us as soon as possible.
- Wrong part received: do not install it — contact us with your order number and we will put it right.
- Package not arrived: check the tracking link first; if it has stalled or shows delivered but you don't have it, contact us and we will raise it with the carrier.
- Address changes: contact us quickly — we can update the address only before the order has shipped.
Questions about delivery?
Our team is happy to help — include your order number or the HP part number if you have it.